Existing order
Include your order number, the email used at checkout and a short description of the issue.
Contact
Tell us what you need.
For order questions, sizing help, returns or product details, include the information listed below so we can give you a useful answer.
Before you send
A few details help us answer accurately.
Sizing or materials
Send the product name or SKU and your snug wrist measurement. For material questions, name the bead or detail you want us to check.
Return or damage
Contact us before sending anything back. Include clear photographs if an item arrived damaged, faulty or different from your order.
Send a message
Start here.
Do not include card numbers, account passwords or other sensitive payment information.
Wholesale
Buying for a store or studio?
Use the wholesale page so your country, quantity and product interests arrive together.
Open wholesale enquiries